I just want to check if am the only having problems with a Netgear router today. No connection if connected to the Netgear router...but direct from modem, I got one. Suddenlink told me Netgear routers got some problems.
I am not sure if this means I need to buy a new router....:(
Actually, we were. I had to update the firmware on the router and that seemed to fix whatever the problem was. All of the correct lights were on and everything looked normal but we couldn't access anything.
We got the WGR614...and it seems this one got all the problems (googled it)...I can't get a connection for wireless and direct from the router. As for the firmwear download..it is impossible because I don't have connection if I unplugged the Ethernet cable from the modem and put it on the router (which is needed for the firmwear to work)......
Anyways...after having this headache early in the morning...hubby won. We will just get a new router, much better than the one we got now.
I do my work from home and Netflix streaming for my toddler...so no wireless connection disrupts the household.
Thanks to all who share their thoughts...have a wonderful week..:)
Called Suddenlink's 800 tech support number tonight and they have a pre-recorded blurb up front about a known issue with Netgear routers. Does not mention which model, just known issue, we are working on it, try power cycling or remove router.
I was also have an outage with just Internet service. Called the 800 number and their automated service said they were having problems with the netgear router. All I did was turn I off and on again and it worked.
We got the netgear with gigabit. Very strong signal. We can have several people online at the same time all over the house, outside on the deck or sitting by the pool..all get strong signals and fast download speed.