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New Krogers

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ladybeachbum 1
SleightOfHand 1
Perfection 1
AwesomeTattooedDragon 3
SagaciousSighFiGurl 1
TinktheSprite 2
TwickleToes 2
Emperor of Kingwood 1
The Day I Tried to Live 1
mutton 1
Zapper009 1
fuzz81 1

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TwickleToes --- 5 years ago -

I have been here a few times shopping, and I actually decided I like the store. Tonight I shopped and I spent $350 and checked out at register 15. The guy was awesome! He literally had me out of there in about 3 minutes. All of this was ruined by what happened next. I was paid and heading out when something triggered the door alarm. I have a cart overflowing with bags and the security guard stopped me. Well, thats her job, so I don't blame her. She said oops, and I responded with yea oops. She had me stop and give her my receipt. No problem, I am amused. She gets a manager I thin, and this is where it begins....The lady asked "did I purchase meat". Now, I just spent $350, there is this really good chance I bought meat... I said "Yes". So as they are digging for the meat they are handing me the bags to hold. They find one and the walk it back and forth for the door scanner...nothing. Remember...I am holding the bags. They dig out some more, then the manager has to leave for her registers...The security lady doesn't really know what to do, so I say, "Grab another buggy and lets do a process of elimination."

Let me give you my impression. I doubt either one of these ladies actually thought I was a thief, nor did they want to hold me there. But they also had a job to do. I respect them, however I am fastly loosing respect for Krogers. Well, eventually I sat my groceries on the ground and got a buggy. Now I am annoyed. I am walking the bags, two at a time, through the door alarm. Finally, when the manager returned (and I really don't know that she was a manager), they decided to let me go.

Look, both of these ladies were very nice - very polite - very professional. But JHC! Wow, at one point I said, "I would not spend $350 and steal a $5 makeup!"

Perhaps Krogers should rething thier policies. Because of this...I will not be going back there, and just when I fell in love with them. 

Perfection --- 5 years ago -

Ok. 

ladybeachbum --- 5 years ago -

Which Kroger? KW, Humble? I would think they overdid it and lost a big customer. 

AwesomeTattooedDragon --- 5 years ago -

Sorry that happened to you- I was there yesterday, and I loved their selection- it was very busy, but I was in and out- 

The Day I Tried to Live --- 5 years ago -

Oh, you must have gotten the cart that I put the alarm sensor on the bottom of. 

AwesomeTattooedDragon --- 5 years ago -

That was naughty- 

Emperor of Kingwood --- 5 years ago -

I refused to go to SAMS because they assume you are thief when you leave. I told them, "if you think I am stealing, call the police." 

AwesomeTattooedDragon --- 5 years ago -

This isn't a Kroger policy- people set off the alarm on the NP store, and no one stops them- 

SagaciousSighFiGurl (Mod) --- 5 years ago -

They have Asiago bagels there. My fave cheese, in a bagel. Oh my.

It might be worth being harassed for. :) 

TinktheSprite --- 5 years ago -

Dislike the stores and Kroger gimmicks in general. Been to the new one maybe 5 times. The one at Northpark/WLH about 5 times a year usually out of convenience. 

TinktheSprite --- 5 years ago -

Dislike the stores and Kroger gimmicks in general. Been to the new one maybe 5 times. The one at Northpark/WLH about 5 times a year usually out of convenience. 

mutton --- 5 years ago -

Never realized they had alarms at any of their stores! 

Zapper009 --- 5 years ago -

Never realized they had alarms at any of their stores

They us minah birds, not electronic gimmicks...lol 

TwickleToes --- 5 years ago -

The new Kingwood location. 

fuzz81 --- 5 years ago -

I'm eager to see what the new HEB will be like. Closest grocery store to me, and love it. 

SleightOfHand --- 5 years ago -

Unless their "security" was actually following you around the store or watching you on camera, they can't actually detain you. If they do, they had better be very sure that you did actually intend not to pay. 

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